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Terms & Conditions

Payment for services constitutes acceptance of Terms & Conditions.  ​Services, Rates, Terms, and Conditions are subject to changes at any time and without prior notice.



  • Services for each term do not begin until payment in full and all required information are received.

  • Business hours are USA Eastern Time. M-Th 7am to 4pm and Friday 7am to 2pm.  

  • Response time frame for all communications is as soon as possible, but no later than within 4 hours of receipt or operating hours. 

  • I am off all major federal holidays (paid) and reserve one week per year for vacation (unpaid).​

  • For any additional days that I may not be available to work:

    • If the client assumes all responsibilities for that time frame, then the client's billing date will be moved forward by as many days as needed. 
      - OR -

    • If the client chooses to leave matters pending until I'm next available, then no adjustment is made to the billing.


  • Invoices are due and payable on the same date each term.  Your consideration in planning ahead for prompt payment is appreciated. 

  • All prices are quoted and payable in USD.

  • Your rate will stay static for the services and term originally contracted for as long as you are a paid client and remain on the same service plan/term.

  • Service changes require a minimum 1 week notice and are effective at current rates.

  • I request a minimum 30 day written notice for cancellation of services.  Should you cancel with less than 30 days notice a full month's deposit will be required for future services.

  • Should you decide to terminate services and reinstate at a future date, current rates will apply. 

  • Late payment constitutes termination of services.  

  • There is no grace period for payment of services.

  • Payment is due by close of business on the business day prior to your next service day.  i.e. Due on Friday if services begin on a Monday.

  • For your reference, close of business is 4pm est M-Th, and 2pm est on Friday.

  • To reinstate services after termination for late payment, a one month deposit will be required to provide you, in the future, with the grace period you require.  

  • The deposit provides a 2 day grace period only, after which your deposit is forfeit and services are terminated.

  • Any deposits are non-refundable and will be used for your last four weeks of service.

  • If a deposit is applied for use and you wish to reinstate services after your termination date, services will be charged at current rate and a secondary deposit of full term plus 50% will be required.  The deposit provides a 2 day grace period only, after which your deposit is forfeit and services are terminated.  Deposits are non-refundable and will be used for your last four weeks of service.



  • All requests for services may be cancelled within 24 hours of payment, only if no services have been provided. 

  • No refunds will be processed 24 hours after payment is received, or if any services were provided.

  • Refunds must be requested in writing and are processed within 24 hours of receipt.

  • Refunds processed via credit card are subject to the processor’s terms and conditions, and may take longer for processing.





It is understood and agreed that:

  • I work at your (Client’s) direction and only for those services which we have agreed upon.

  • Additional services requests will incur additional costs.  

  • I am a contractor and not an employee.

  • Client is paying for services and not immediate availability.  Should you require immediate availability, please request a quote.

  • I am not responsible for Client’s business plan, marketing plan, or business relations. 


Client assumes complete responsibility for:

  • All decisions, and written and visual content of their business materials.

  • Payment of any and all business expenses via their own payment instrument.


Client agrees to:

  • Provide instructions in writing, via email.

  • Review their own email daily to respond to any emails marked for their review.

  • Review their own calendar on a daily basis for scheduled appointments.

If you have any questions, please email.

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